Level 1 Internet Installer

Join the Straight Shot Wireless Team

📍 Location: Roswell, NM
💼 Position: Full-Time
🚚 Company Vehicle Provided

About Us:

Straight Shot Wireless isn’t just another ISP—we’re locally owned, veteran-operated, and committed to providing reliable, high-speed internet where big telecoms refuse to go. We’re growing, and we need dedicated, detail-oriented people to help expand our reach.

The Job:

We’re looking for a Level 1 Internet Installer—someone who’s not afraid of heights, knows their way around tools, and understands that customer service is just as important as technical skills. You’ll be the face of SSW for our customers, installing and maintaining internet service that keeps them connected.

Responsibilities:

✔ Install wireless broadband equipment on residential and commercial buildings
✔ Climb ladders and work on rooftops—must be comfortable with heights
✔ Run and terminate Ethernet cables properly
✔ Align and configure customer antennas for the best signal
✔ Educate customers on their service and answer basic questions
✔ Troubleshoot installation issues and report on any network concerns
✔ Keep a professional, customer-friendly attitude at all times
Tower climbing may be required after successful completion of Competent Climber training, with all necessary safety equipment and protocols provided.
Participate in on-call shifts as assigned to respond to urgent service issues.

What We’re Looking For:

Employment is contingent on passing a background check. Certain offenses related to job    responsibilities may be disqualifying.
✔ Detail-oriented, able to follow structured installation processes
✔ Strong problem-solving skills—think before you climb
✔ Comfortable with working at heights and on ladders
✔ A team player who takes pride in their work
✔ Some basic networking knowledge is a plus (Ethernet, routers, OSI model)
✔ Willingness to train and earn certifications during employment (May involve travel)
Valid driver’s license required for fieldwork positions involving company vehicle use. Clean driving record preferred.
Ability to take on-call shifts as part of a rotating schedule.

What We Offer:

Competitive hourly pay, with 1.5x hazard pay for approved climbing tasks under company policy. Overtime pay and on-call compensation in accordance with state and federal labor laws.
Training & Ubiquiti certification opportunities
Company-provided vehicle for field installations
A supportive team and work environment—not a corporate machine
Opportunity to grow within the company—your effort matters here

How to Apply:

📧 Send your resume and a brief introduction to jobs@sswireless.net
📞 Have questions? Call us at 575-208-7915
🌐 Learn more about us: https://sswireless.net