Welcome to Straight Shot Wireless
Building the networks that connect Southeast New Mexico—one tower, one community, and one family at a time.
Serving our neighbors since 2015 with reliable, fast internet you can count on.
Who We Are
Straight Shot Wireless is a locally owned and veteran-operated internet service provider serving Southeast New Mexico. Since 2015, we’ve built the network infrastructure that connects rural communities, small businesses, farms, ranches, other agriculture and underserved areas that big carriers have historically overlooked.
We serve Roswell, Midway, Dexter, Hagerman, Lake Arthur, the surrounding communities and most of rural Southeast New Mexico.
We live and work right here in the region; and we’re committed to keeping our neighbors online with fast, dependable, modern internet service. Our mission is simple: reliable connectivity, built locally, delivered with care.
Veteran owned. Locally operated. Community focused.
Our Mission
Straight Shot Wireless exists to deliver secure, dependable connectivity to rural and underserved communities; without the delays, call-center runaround, and red tape associated with national carriers. We believe reliable access to the internet is essential for education, commerce, agriculture, and quality of life in Southeast New Mexico.
What We Do
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Residential Internet
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Business Internet Solutions
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VoIP Phone Services
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Rural & Agricultural Connectivity
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Fixed Wireless Design & Deployment
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Specialized connectivity for farms, clinics, schools, and remote facilities
Community Involvement
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Support for local events, youth programs, and schools
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Participation in regional emergency communications and disaster recovery efforts
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Partnerships with volunteer groups and civic organizations
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Providing connectivity for underserved neighborhoods and community programs
Our Values
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Reliability – We engineer our network to deliver consistent performance, even in challenging rural areas.
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Local Support – Every call is answered by someone in the U.S., often someone right here in Southeast New Mexico.
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Integrity – We communicate honestly, follow FCC requirements, and treat customers with fairness.
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Innovation – We embrace modern wireless and VoIP technologies to bring big-city connectivity to rural communities.
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Community Commitment – We invest locally and support organizations that make Southeast New Mexico stronger.
The Straight Shot Approach (What Makes Us Different)
We’re small enough to care about every customer; yet experienced enough to deploy the same technologies used by major ISPs.
We prioritize security, reliability, and transparent communication.
Our network is engineered for rural terrain, fast deployment, and long-term stability—without requiring customers to wait years for fiber construction.
Our Local Team
Straight Shot Wireless is powered by a dedicated team of network engineers, field technicians, customer service professionals, and support staff; each committed to delivering exceptional service. We do not publish individual staff names or photos for privacy and security reasons, but every member of our team plays a vital role in keeping our communities connected.
Commitment to Security & Privacy
Straight Shot Wireless follows industry-standard security practices and complies with FCC requirements for privacy, 911, STIR/SHAKEN call authentication, and network management disclosures. Customer data and network activity are handled in accordance with our Privacy Policy, Acceptable Use Policy, and Open Internet Policy.
Our Technology
We use a combination of licensed and unlicensed wireless systems, fiber backhaul, advanced routing, and continuous monitoring to deliver reliable connectivity across a large regional footprint. Our infrastructure is built with redundancy, smart routing, and modern security practices to keep customers connected.
Our Journey Through Time
Explore the milestones that have shaped Straight Shot Wireless into a leading ISP in Southeast New Mexico.
2015 - The First Link
Straight Shot Wireless connected its first customers in rural Chaves County, launching our mission to deliver fast, reliable internet to underserved communities in the Pecos Valley.
2017 - Expansion Into Rural Chaves County
As demand grew, we expanded deeper into rural areas of the Pecos Valley; increasing speeds, coverage, and long-term stability for homes, farms, and local businesses
2021 - Major Network Capacity Upgrade
We significantly upgraded our core network and sector density supporting higher speeds, more customers, and a significantly improved experience across our entire network.
2025 - Multi-Hundred-Megabit Rollout
Our network was upgraded again to deliver multi-hundred-megabit speeds throughout the region, ensuring customers have the bandwidth and stability required for today’s high-usage homes and businesses.
2026 and beyond - Continuing Our Mission
We will continue expanding coverage, deploying new technologies, and strengthening rural connectivity across Southeast New Mexico
Check back for updates!
Your Questions Answered
Find answers to common questions about our services and how we can meet your internet needs.
What areas do you service?
We provide internet services across Southeast New Mexico, focusing on rural and underserved communities throughout Chaves County and surrounding areas.
How do I sign up for your services?
You can check availability and request installation directly through our website, or call our local support team. We’ll confirm coverage at your address and schedule an installation that works for you
What internet speeds do you offer?
Speeds vary by location, but we offer a range of service tiers designed for everyday browsing, work-from-home, video streaming, smart homes, farms, and high-demand users.
Do you have data caps?
No. Straight Shot Wireless does not impose data caps or throttling based on usage. Every customer receives unlimited data.
How can I get technical support?
Our support team is based right here in the U.S. — often within Southeast New Mexico. Help is available by phone, email, or through your customer portal.
What is your cancellation policy?
We offer simple, transparent cancellation. Month-to-month customers may cancel anytime with no early termination fees. Contracted plans follow the terms outlined in the Service Agreement.
Is your company locally owned?
Yes. Straight Shot Wireless is locally owned, veteran operated, and headquartered in Roswell, New Mexico.
Get Connected with Straight Shot Wireless
Experience the difference with Straight Shot Wireless, your trusted ISP in Southeast New Mexico. Whether you need more information or are ready to sign up for our reliable and fast internet services, we are here to help. Contact us today and take the first step towards seamless connectivity.