[et_pb_section fb_built=”1″ next_background_color=”#ffffff” admin_label=”Hero” _builder_version=”4.25.2″ _module_preset=”74c69059-8e69-4122-b1e6-dfeabf6c5711″ use_background_color_gradient=”on” background_color_gradient_stops=”rgba(0,0,0,0.6) 0%|rgba(0,0,0,0.9) 100%” background_color_gradient_overlays_image=”on” background_color_gradient_start=”rgba(0,0,0,0.5)” background_color_gradient_end=”rgba(0,0,0,0.75)” background_image=”https:\/\/premadesections.divi.support\/premade\/wp-content\/uploads\/sites\/4\/2023\/11\/1920×1080.jpg” custom_padding=”8vw||7vw||false|false” bottom_divider_style=”slant” bottom_divider_height=”10vw” bottom_divider_flip=”horizontal” locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.18.0″ _module_preset=”5138c454-be54-4233-bd3b-f8e6a8747976″ custom_padding=”||27px|||” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”73121f80-a3ef-4484-8763-c3f18e3c56d2″ global_colors_info=”{}”][et_pb_heading title=”Acceptable Use Policy for use of Our Services” _builder_version=”4.27.5″ _module_preset=”ddeb8c09-9078-4424-bc15-2efb6572e28e” title_font=”Squada One|Squada One_weight|||||||” title_text_align=”center” title_text_color=”#FFFFFF” title_font_size=”72px” title_line_height=”1.15em” title_font_size_tablet=”40px” title_font_size_phone=”24px” title_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”][\/et_pb_heading][et_pb_text quote_border_color=”#FFFFFF” _builder_version=”4.24.2″ _module_preset=”0504de1e-f5ff-4281-ba60-cbbe4edf98bc” text_font=”Open Sans|Open Sans_weight|||||||” text_text_color=”#FFFFFF” text_font_size=”16px” text_line_height=”1.75em” link_font=”||||on||||” link_text_color=”#FFFFFF” quote_font=”Squada One|Squada One_weight|||||||” quote_text_color=”#FFFFFF” header_font=”Squada One|Squada One_weight|||||||” header_text_color=”#FFFFFF” header_font_size=”72px” header_line_height=”1.15em” header_2_font=”Squada One|Squada One_weight|||||||” header_2_text_color=”#FFFFFF” header_2_font_size=”50px” header_2_line_height=”1.2em” header_3_font=”Squada One|Squada One_weight|||||||” header_3_text_color=”#FFFFFF” header_3_font_size=”32px” header_3_line_height=”1.3em” header_4_font=”Squada One|Squada One_weight|||||||” header_4_text_color=”#FFFFFF” header_4_font_size=”24px” header_4_line_height=”1.4em” header_5_font=”Squada One|Squada One_weight|||||||” header_5_text_color=”#FFFFFF” header_5_font_size=”18px” header_5_line_height=”1.4em” header_6_font=”Squada One|Squada One_weight|||||||” header_6_text_color=”#FFFFFF” header_6_line_height=”1.5em” custom_margin=”||||false|false” text_font_size_tablet=”15px” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” header_font_size_tablet=”40px” header_font_size_phone=”24px” header_font_size_last_edited=”on|desktop” header_2_font_size_tablet=”28px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”22px” header_3_font_size_phone=”17px” header_3_font_size_last_edited=”on|phone” header_4_font_size_tablet=”18px” header_4_font_size_phone=”15px” header_4_font_size_last_edited=”on|tablet” header_5_font_size_tablet=”15px” header_5_font_size_phone=”14px” header_5_font_size_last_edited=”on|desktop” header_6_font_size_tablet=”13px” header_6_font_size_phone=”13px” header_6_font_size_last_edited=”on|desktop” locked=”off” global_colors_info=”{}”]<\/p>\n
Our Acceptable Use Policy outlines the standards for using our services responsibly and ensures a safe and efficient network for all users.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”About” _builder_version=”4.25.1″ _module_preset=”default” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|desktop” _builder_version=”4.25.1″ _module_preset=”048d8e79-b07f-439b-bd57-f41c14f0a56b” background_color=”#FFFFFF” custom_padding=”|30px||30px|false|true” custom_padding_tablet=”|30px||30px|false|true” custom_padding_phone=”|20px||20px|false|true” border_radii=”on|6px|6px|6px|6px” box_shadow_style=”preset3″ box_shadow_vertical=”24px” box_shadow_blur=”72px” box_shadow_spread=”-12px” box_shadow_color=”rgba(0,0,0,0.12)” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”What is the Acceptable Use Policy?” _builder_version=”4.25.2″ _module_preset=”c33f07d9-41e0-421a-8799-5799df695cce” title_level=”h2″ title_font=”Squada One|Squada One_weight|||||||” title_text_align=”center” title_text_color=”#0e0c19″ title_font_size=”50px” title_line_height=”1.2em” custom_margin=”||10px||false|false” title_font_size_tablet=”28px” title_font_size_phone=”20px” title_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_heading][et_pb_text quote_border_color=”#83c5be” _builder_version=”4.27.5″ _module_preset=”2c55a9c4-feed-423b-9edb-ae0b5b365cac” text_font=”Open Sans|Open Sans_weight|||||||” text_text_color=”#3c3a47″ text_font_size=”16px” text_line_height=”1.75em” link_font=”|Open Sans_weight|||||||” link_text_color=”#006d77″ quote_font=”Squada One|Squada One_weight|||||||” quote_text_color=”#0e0c19″ header_font=”Squada One|Squada One_weight|||||||” header_text_color=”#0e0c19″ header_font_size=”72px” header_line_height=”1.15em” header_2_font=”Squada One|Squada One_weight|||||||” header_2_text_color=”#0e0c19″ header_2_font_size=”50px” header_2_line_height=”1.2em” header_3_font=”Squada One|Squada One_weight|||||||” header_3_text_color=”#0e0c19″ header_3_font_size=”32px” header_3_line_height=”1.3em” header_4_font=”Squada One|Squada One_weight|||||||” header_4_text_color=”#0e0c19″ header_4_font_size=”24px” header_4_line_height=”1.4em” header_5_font=”Squada One|Squada One_weight|||||||” header_5_text_color=”#0e0c19″ header_5_font_size=”18px” header_5_line_height=”1.4em” header_6_font=”Squada One|Squada One_weight|||||||” header_6_text_color=”#0e0c19″ header_6_line_height=”1.5em” text_orientation=”center” custom_margin=”||||false|false” text_font_size_tablet=”15px” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” header_font_size_tablet=”40px” header_font_size_phone=”24px” header_font_size_last_edited=”on|desktop” header_2_font_size_tablet=”28px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”22px” header_3_font_size_phone=”17px” header_3_font_size_last_edited=”on|phone” header_4_font_size_tablet=”18px” header_4_font_size_phone=”15px” header_4_font_size_last_edited=”on|tablet” header_5_font_size_tablet=”15px” header_5_font_size_phone=”14px” header_5_font_size_last_edited=”on|desktop” header_6_font_size_tablet=”13px” header_6_font_size_phone=”13px” header_6_font_size_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n
The Acceptable Use Policy explains how Straight Shot Wireless internet and phone services may be used, including the types of activities that are prohibited. The goal is to keep the network secure, fair, and reliable for everyone. By using our services, all subscribers agree to follow these rules, along with our Master Service Agreement.<\/p>\n
Violations of this policy may result in warnings, suspension, or termination of service, and in some cases may require us to respond to law-enforcement or legal requests. Straight Shot Wireless does not monitor the content of your communications; however, network traffic may be reviewed for security, abuse prevention, or legal compliance. We also follow the Digital Millennium Copyright Act (DMCA) process.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”If you would like to read the full legal version, click below to expand” _builder_version=”4.27.5″ _module_preset=”default” title_level=”h6″ title_text_align=”center” title_font_size=”18px” global_colors_info=”{}”][\/et_pb_heading][et_pb_toggle title=”Acceptable Use Policy” _builder_version=”4.27.5″ _module_preset=”default” title_level=”h2″ title_text_align=”center” global_colors_info=”{}”]<\/p>\n
By subscribing to any residential or commercial broadband Internet and\/or telephony service (collectively, the \u201cServices\u201d and individually, a \u201cService\u201d) provided by Babcock Enterprises L.L.C., dba. Straight Shot Wireless (\u201cSSW\u201d), Subscriber agrees not to use the Services for any unlawful purpose and to comply with all policies and terms of this Acceptable Use Policy (the \u201cAUP\u201d or \u201cPolicy\u201d). This Policy, including its use restrictions, is in addition to the restrictions contained in SSW\u2019s Master Service Agreement (\u201cService Agreement\u201d), which Subscriber previously entered into with SSW. This Policy has been incorporated by reference into the Service Agreement.<\/p>\n
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Please read this Policy carefully prior to accessing the Services. The term \u201cSubscriber\u201d refers to the subscriber and any user of the Service. By using the Services, Subscriber agrees to the terms of this Policy and will require others using the Service through Subscriber\u2019s account to abide by the terms of this Policy. SSW regularly updates and amends this Policy (and may do so without notice at SSW\u2019s discretion) and Subscriber should periodically consult SSW\u2019s website to be sure Subscriber remains in compliance with this Policy. Subscriber\u2019s continued use of the Service constitutes Subscriber\u2019s continuing acceptance of and agreement to this Policy and any posted amendments to this Policy.<\/p>\n
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SSW reserves the right to reclassify any Service to a higher grade or to immediately suspend or terminate any Service without prior notice for Subscriber\u2019s failure to comply with any portion of this Policy or Service Agreement. (Please see the Service Agreement for details on the suspension and termination policy.) In the event of such termination, Subscriber will be responsible for the full month\u2019s charges to the end of the current term, including, without limitation, unbilled charges, plus a termination fee, if applicable, all of which will become immediately due and payable upon termination of Subscriber\u2019s Services. Any violation of this Policy and Service Agreement may also lead to prosecution under state and\/or federal law.\u00a0 SSW will also provide information in response to law enforcement requests, subpoenas, court orders, to protect its rights and property, and in the case where failure to disclose the information may lead to imminent harm to a Subscriber or others.<\/p>\n
Subscriber agrees to use the Service at their own risk and assumes full responsibility for any damages arising from their use of the Service. For further details on liability limitations and indemnification, please refer to the \u201cLiability Disclaimer\u201d section in the Service Agreement.<\/p>\n
Subscriber agrees not to use the Service to infringe on the intellectual property rights of others. For copyright infringement claims, SSW follows the Digital Millennium Copyright Act (DMCA) procedures. See the Service Agreement for a broader explanation of unlawful use and copyright infringement. Please refer to SSW\u2019s DMCA Copyright Infringement Notification Process (https:\/\/sswireless.net\/DMCA) for details on how to file or respond to claims.<\/p>\n
SSW will handle and protect customer data in accordance with applicable laws and SSW\u2019s Privacy Policy. Customers are responsible for ensuring that their data is protected when using third-party equipment or networks. Refer to SSW\u2019s Privacy Policy for more information on how SSW manages customer data.<\/p>\n
Any disputes arising from violations of this AUP or any related Service Agreement provisions shall be resolved through binding arbitration, as outlined in the \u201cGoverning Law and Dispute Resolution\u201d section of the Service Agreement.<\/p>\n
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Subscriber\u2019s permitted use of the Services will depend on whether Subscriber requests the Services for residential or commercial purposes.<\/p>\n
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Subscriber is responsible for any misuse of the Services, including misuse by others who gain access through Subscriber\u2019s account. For further details on misuse, refer to the \u201cProhibited Use of Services\u201d section in the Service Agreement. Subscribers should take measures to protect their account and devices, such as maintaining the confidentiality of passwords and securing any connected devices.<\/p>\n
Subscriber shall use the Internet Service and related Equipment only for lawful purposes. Internet service activities specifically prohibited by SSW include but are not limited to the following:<\/p>\n
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Excessive use of network resources may affect the quality of service for other Subscribers. Refer to the \u201cFair Usage Policy\u201d in the Service Agreement for details on service limitations, consequences of excessive usage, and remedies that SSW may apply, such as service throttling or account upgrades. For specific details on SSW\u2019s Fair Usage Policy, including thresholds for excessive usage, please refer to the \u201cFair Usage Policy\u201d in the Service Agreement.<\/p>\n
In cases of violation of this AUP or Service Agreement, SSW may suspend the Service without prior notice. Subscribers must take corrective actions to address any violations before service can be restored. For more details on the suspension and restoration procedures, please refer to the Billing and \u201cPayment Terms\u201d and \u201cNon-Compliance\u201d sections in the Service Agreement.<\/p>\n
SSW is not responsible for any delay or failure in performance due to causes beyond its reasonable control, including but not limited to natural disasters, regulatory actions, labor disputes, acts of terrorism, or other circumstances covered in the \u201cForce Majeure\u201d section of the Service Agreement.<\/p>\n
Violation of this AUP or the Service Agreement may result in warnings, temporary suspension, or termination of services. For a full explanation of the consequences and SSW\u2019s termination procedures, refer to the \u201cTermination\u201d section of the Service Agreement.<\/p>\n
Violation of this AUP or the Service Agreement may result in immediate service suspension or termination without notice. Repeated violations or severe offenses, such as illegal use of the Service, will result in permanent termination. See the \u201cTermination\u201d section of the Service Agreement for further details on procedures, fees, and recovery of SSW-owned equipment.<\/p>\n
SSW will only provide technical support for equipment owned or managed by SSW. The use of third-party routers, extenders, or other network devices is solely the responsibility of the subscriber. Support for these devices must be sought through the manufacturer or vendor. Refer to the \u201cService Scope and Limitations\u201d section in the Service Agreement for more information.<\/p>\n
Subscribers are solely responsible for the security of their internal network and any devices connected to the service. SSW does not guarantee the security of Subscriber-managed devices. Subscribers are expected to implement proper security measures, such as strong passwords, firewalls, and network encryption. For further guidance, see the \u201cSubscriber\u2019s Responsibility for Internal Network Security\u201d in the Service Agreement.<\/p>\n
Email abuse typically comes in one of three forms, the sending or transfer of a message to unsolicited individuals not in compliance with the Federal CAN-SPAM Act, the sending of harassing and\/or threatening messages to other users, and the forging of email addresses so as to make the email appear to be from another user.<\/p>\n
Similar to email abuse, includes forging of addresses, harassment\/threats, the posting of the same message to multiple newsgroups (spamming), as well as the posting of information in groups where it is not relevant and unwanted.<\/p>\n
Such activities as the transfer of information or solicitation of persons via the Internet in an attempt to extort money or other valuables or the use of pyramid\/chain letters are all prohibited.<\/p>\n
Pirated software is defined as the illegal exchange of software for purpose of avoiding the purchase of said software by the individuals involved. This includes most commercial applications such as Adobe Photoshop, Microsoft Office, etc. Such activities are prohibited by Federal law and are thus not allowed in any form on SSW networks. Such prohibition also includes the unauthorized copying of copyrighted material including, but not limited to digitization and distribution of photographs from magazines, books, movies, TV Shows or other copyrighted sources and copyrighted software. The exportation of software or technical information in violation of U.S. export control laws is strictly prohibited.<\/p>\n
Customer is prohibited from using phone services for illegal purposes or for unauthorized commercial activities, such as autodialing, telemarketing, or spoofing caller IDs. These restrictions are in addition to the general prohibitions outlined in the \u201cProhibited Use\u201d section of the Service Agreement.<\/p>\n
Unauthorized use of phone services, including but not limited to illegal telemarketing, autodialing, and caller ID spoofing, will result in immediate suspension or termination of service. Further actions may be pursued as detailed in the \u201cTermination\u201d section of the Service Agreement.<\/p>\n
This AUP is governed by and subject to the terms of the Service Agreement. In the event of any conflict between this AUP and the Service Agreement, the terms of the Service Agreement shall prevail.<\/p>\n
[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Frequently Asked Questions” _builder_version=”4.23.1″ _module_preset=”default” collapsed=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.21.0″ _module_preset=”5138c454-be54-4233-bd3b-f8e6a8747976″ max_width=”800px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”73121f80-a3ef-4484-8763-c3f18e3c56d2″ global_colors_info=”{}”][et_pb_heading title=”This summary is provided for convenience. The full legal terms above control in every case.” _builder_version=”4.27.5″ _module_preset=”default” title_level=”h6″ title_text_align=”center” global_colors_info=”{}”][\/et_pb_heading][et_pb_heading title=”Common Questions About Our Acceptable Use Policy” _builder_version=”4.24.2″ _module_preset=”c33f07d9-41e0-421a-8799-5799df695cce” title_level=”h2″ title_font=”Squada One|Squada One_weight|||||||” title_text_align=”center” title_text_color=”#0e0c19″ title_font_size=”50px” title_line_height=”1.2em” custom_margin=”||10px||false|false” title_font_size_tablet=”28px” title_font_size_phone=”20px” title_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_heading][et_pb_text quote_border_color=”#83c5be” _builder_version=”4.24.2″ _module_preset=”2c55a9c4-feed-423b-9edb-ae0b5b365cac” text_font=”Open Sans|Open Sans_weight|||||||” text_text_color=”#3c3a47″ text_font_size=”16px” text_line_height=”1.75em” link_font=”|Open Sans_weight|||||||” link_text_color=”#006d77″ quote_font=”Squada One|Squada One_weight|||||||” quote_text_color=”#0e0c19″ header_font=”Squada One|Squada One_weight|||||||” header_text_color=”#0e0c19″ header_font_size=”72px” header_line_height=”1.15em” header_2_font=”Squada One|Squada One_weight|||||||” header_2_text_color=”#0e0c19″ header_2_font_size=”50px” header_2_line_height=”1.2em” header_3_font=”Squada One|Squada One_weight|||||||” header_3_text_color=”#0e0c19″ header_3_font_size=”32px” header_3_line_height=”1.3em” header_4_font=”Squada One|Squada One_weight|||||||” header_4_text_color=”#0e0c19″ header_4_font_size=”24px” header_4_line_height=”1.4em” header_5_font=”Squada One|Squada One_weight|||||||” header_5_text_color=”#0e0c19″ header_5_font_size=”18px” header_5_line_height=”1.4em” header_6_font=”Squada One|Squada One_weight|||||||” header_6_text_color=”#0e0c19″ header_6_line_height=”1.5em” text_orientation=”center” custom_margin=”||||false|false” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|desktop” header_font_size_tablet=”40px” header_font_size_phone=”24px” header_font_size_last_edited=”on|desktop” header_2_font_size_tablet=”28px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”22px” header_3_font_size_phone=”17px” header_3_font_size_last_edited=”on|phone” header_4_font_size_tablet=”18px” header_4_font_size_phone=”15px” header_4_font_size_last_edited=”on|tablet” header_5_font_size_tablet=”15px” header_5_font_size_phone=”14px” header_5_font_size_last_edited=”on|desktop” header_6_font_size_tablet=”13px” header_6_font_size_phone=”13px” header_6_font_size_last_edited=”on|desktop” locked=”off” global_colors_info=”{}”]<\/p>\n
Here are some frequently asked questions to help you understand our Acceptable Use Policy better.<\/p>\n
[\/et_pb_text][et_pb_accordion open_toggle_text_color=”#83c5be” open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_background_color=”RGBA(255,255,255,0)” toggle_icon=”||fa||900″ icon_color=”#83c5be” use_icon_font_size=”on” _builder_version=”4.27.5″ _module_preset=”73efbc9d-37bf-4f75-b3d8-498640ef079f” toggle_text_color=”#0e0c19″ toggle_font=”Squada One|Squada One_weight|||||||” toggle_font_size=”18px” toggle_line_height=”1.3em” body_font=”Open Sans|Open Sans_weight|||||||” body_text_color=”#3c3a47″ body_font_size=”16px” body_line_height=”1.75em” toggle_font_size_tablet=”15px” toggle_font_size_phone=”14px” toggle_font_size_last_edited=”on|phone” body_font_size_tablet=”15px” body_font_size_phone=”14px” body_font_size_last_edited=”on|desktop” border_radii=”on|6px|6px|6px|6px” border_width_all=”2px” border_color_all=”rgba(0,0,0,0.08)” locked=”off” global_colors_info=”{%22gcid-36fd78a7-34bc-404d-873c-dafa34efaae5%22:%91%22quote_icon_color%22%93,%22gcid-3e0ae39b-d026-4173-b444-0c785917aeff%22:%91%22body_text_color%22%93,%22gcid-828accbb-1ed2-407d-95be-20ab4e191566%22:%91%22border_color_all%22%93,%22#83c5be%22:%91%22icon_color%22,%22open_toggle_text_color%22%93}”][et_pb_accordion_item title=”What activities are prohibited under the AUP?” open=”on” _builder_version=”4.27.5″ _module_preset=”550abe5c-b505-4d6b-adc7-570bd7cc1217″ global_colors_info=”{}”]<\/p>\n
Prohibited activities include any behavior that harms, degrades, or interferes with our network or services. Examples include illegal activities, distributing malware, attempting unauthorized access, flooding attacks, or knowingly causing harm to other users.<\/p>\n
We also prohibit using our network to violate copyright, law, or industry regulations.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”How does the AUP affect my internet usage?” _builder_version=”4.27.5″ _module_preset=”550abe5c-b505-4d6b-adc7-570bd7cc1217″ global_colors_info=”{}” open=”off”]<\/p>\n
Our AUP is designed to protect the network and ensure reliable service for all subscribers. Normal consumer use will not be affected. Enforcement occurs only when activity jeopardizes the network, violates law, or creates security concerns.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Does the AUP apply to VoIP\/phone service?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
Yes. The AUP applies to both internet and voice services. For VoIP, we additionally enforce protections against fraudulent calling, robocalling abuse, caller-ID spoofing, and unfair practices, consistent with STIR\/SHAKEN and FCC requirements.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Is my online activity monitored as part of AUP enforcement?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
No. We do not inspect personal content or browsing activity for marketing or advertising purposes. We may monitor network traffic patterns only for security, abuse prevention, or legal compliance. Review is strictly limited to what is technically necessary.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”What happens if someone violates the AUP” _builder_version=”4.27.5″ _module_preset=”550abe5c-b505-4d6b-adc7-570bd7cc1217″ global_colors_info=”{}” open=”off”]<\/p>\n
We attempt to resolve most issues through notice and education first. Repeated or serious violations may result in temporary suspension or termination, or may require us to cooperate with law enforcement or regulatory agencies.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”How do I report abuse or violations?” _builder_version=”4.27.5″ _module_preset=”550abe5c-b505-4d6b-adc7-570bd7cc1217″ global_colors_info=”{}” open=”off”]<\/p>\n
If you believe someone is violating our policies, please report it using the Contact Us<\/a> Page, or call us at (575)-208-7915<\/a>.\u00a0\u00a0<\/p>\n To report a violation, please contact our customer support team with details of the incident. We take all reports seriously and will investigate accordingly.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can the AUP change over time?” _builder_version=”4.21.0″ _module_preset=”550abe5c-b505-4d6b-adc7-570bd7cc1217″ global_colors_info=”{}” open=”off”]<\/p>\n Yes, the AUP can be updated to reflect changes in technology, legal requirements, or business practices. Customers will be notified of any significant changes.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How does Straight Shot Wireless protect my privacy?” _builder_version=”4.27.5″ _module_preset=”550abe5c-b505-4d6b-adc7-570bd7cc1217″ global_colors_info=”{}” open=”off”]<\/p>\n Our AUP works together with our Privacy Policy. We do not sell personal data or use traffic information for advertising. Data is handled according to our Privacy Policy and applicable regulations, including federal privacy and CPNI guidelines for VoIP services.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How does the AUP align with STIR\/SHAKEN for VoIP?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n We comply with FCC authentication requirements to prevent spoofing and fraudulent calling. Calls originating on our network carry valid authentication and attestation per STIR\/SHAKEN rules.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Are there FCC rules related to acceptable use?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Yes. Our AUP is designed to comply with federal law, including:<\/p>\n FCC Open Internet rules<\/p>\n<\/li>\n STIR\/SHAKEN VoIP rules<\/p>\n<\/li>\n CPNI privacy rules<\/p>\n<\/li>\n DMCA copyright<\/p>\n<\/li>\n TRACED Act robocall rules<\/p>\n<\/li>\n<\/ul>\n You can learn more at the FCC\u2019s consumer protection website here: https:\/\/www.fcc.gov\/consumers<\/a><\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Straight Shot Wireless is committed to protecting customers, ensuring lawful internet use, and maintaining a fair and secure network. Our Acceptable Use Policy aligns with FCC Open Internet rules, federal privacy requirements, STIR\/SHAKEN calling standards, and the Digital Millennium Copyright Act (DMCA).<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Contact Info” _builder_version=”4.25.1″ _module_preset=”default” collapsed=”on” global_colors_info=”{}”][et_pb_row column_structure=”1_3,1_3,1_3″ make_equal=”on” _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.25.1″ _module_preset=”50607da8-57bc-4d4b-aaef-f02e41c2cc4a” background_color=”#FFFFFF” custom_padding=”30px|30px|30px|30px|true|true” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|false|true” custom_padding_last_edited=”on|phone” border_radii=”on|6px|6px|6px|6px” box_shadow_style=”preset1″ box_shadow_vertical=”24px” box_shadow_blur=”72px” box_shadow_spread=”-12px” box_shadow_color=”rgba(0,0,0,0.12)” global_colors_info=”{}”][et_pb_blurb title=”Phone” image_icon_width=”32px” content_max_width=”100%” module_class=”ai_ignore_all” _builder_version=”4.27.5″ _module_preset=”212b201d-2c34-41bd-936c-851b7357d08b” header_font=”Squada One|Squada One_weight|||||||” header_text_color=”#0e0c19″ header_font_size=”18px” header_line_height=”1.4em” body_font=”Open Sans|Open Sans_weight|||||||” body_text_color=”#3c3a47″ body_font_size=”16px” body_line_height=”1.75em” body_link_text_color=”#006d77″ background_mask_style=”arch” image_icon_custom_margin=”||||false|false” image_icon_custom_padding=”||||false|false” text_orientation=”center” animation=”off” header_font_size_tablet=”15px” header_font_size_phone=”13px” header_font_size_last_edited=”on|phone” body_font_size_tablet=”15px” body_font_size_phone=”14px” body_font_size_last_edited=”on|desktop” border_radii_image=”on|6px|6px|6px|6px” global_colors_info=”{}”]<\/p>\n\n